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Director, Customer Development

City & State: 

Bentonville, AR, US, 72712

Job Category:  Professional Services

ARYZTA is a global baking company with a Passion for Good Food. We provide our retail and foodservice customers with a portfolio of bakery solutions so they can deliver memorable, delicious food to consumers. With operations in the United States, Canada, South America, Europe, Asia, Australia and New Zealand, ARYZTA has become a global leader in the baked goods industry and one of the largest specialty bakery companies in the world. Our leading bakery brands in North America include La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. We have 58 state-of-the-art bakeries and kitchens around the globe, with 20 of those in North America, and are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. The Americas team champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.



Director, Customer Development

This position is responsible for the strategic growth in share and sales as well as business development across the midwest, the candidate must have experience with either customer and a understanding of bakery.   


  • Serve as executive contact for several, large customer partners and lead internal team to achieve goals. Build strategic plan and relationships for positioning ARYZTA in a leadership and category captain role.
  • Serve as expert on assigned customers, understanding the customer’s corporate strategy, and how to align ARYZTA initiative w/ the customer’s strategy.
  • Provide thought leadership in driving distribution growth on branded retail launches.
  • Collaborate with Senior Management team to develop and implement plan to meet and exceed annual budget.
  • Able to work in a fast paced, dynamic, and aggressive environment
  • Prioritize business/sales objectives to deliver maximum growth that is aligned with ARYZTA’s strategic direction.
  • Lead & participate in presentations, negotiations, sales meetings, and trade shows with key external & internal stakeholders.
  • Ensure customer satisfaction stays high, develop lasting relationships with existing customers, and create new relationships.
  • Collaborate with internal stakeholders to develop ARYZTA’s marketing strategies, as well as providing input in developing innovative new foods.



  • 5-7 years min. of retail sales experience in a senior sales role or equivilant experience 
  • College/University degree required, MBA preferred.
  • Strong track-record of proven success in developing branded consumer packaged goods.
  • Bakery experience preferred
  • Exceptional interpersonal, communication, presentation, negotiation, & relationship building abilities.
  • Strategic, resourceful, & creative individual who is a proven hands-on sales leader that thrives in a team environment.
  • Flexible personality and able to regularly transition between high-level, strategic work and detailed, tactical work.
  • General understanding of food/beverage/other CPG environments.






ARYZTA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.