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National Account Manager

City & State: 

Chicago, IL, US, 60654

Job Category:  Sales

ARYZTA is a global baking company with a Passion for Good Food. We provide our retail and foodservice customers with a portfolio of bakery solutions so they can deliver memorable, delicious food to consumers. With operations in the United States, Canada, South America, Europe, Asia, Australia and New Zealand, ARYZTA has become a global leader in the baked goods industry and one of the largest specialty bakery companies in the world. Our leading bakery brands in North America include La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. We have 58 state-of-the-art bakeries and kitchens around the globe, with 20 of those in North America, and are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. The Americas team champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.




Job Title

  • National Account Manager



  • Remote



  • Foodservice Customer Development


Reporting to

  • Director: Business Development



Key Accountabilities

The National Account Manager will manage targeted ARYZTA Emerging Chains and C-Store National Accounts in the Eastern portion of the United States. This position reports directly to the Director of Business Development. The NAM will work closely with the Emerging Chain and C-Store team as well as shared functional resources (Analytics, Replenishment, Customer Marketing, Category Management, R&D, Marketing, Operations, and Finance) to manage and develop the ARYZTA Bakery business.  This position will manage an existing customer base, our C-Store and Emerging Chains broker network as well as develop new customer opportunities.




Overall Account responsibility for targeted accounts. Works to obtain and exceed current budget and profit goals.

  • Managing existing business through pricing negotiations, contract extensions, RFP’s, etc.  Monitors customers supply chain activity.
  • Prospecting new customers and business.  Manages product development process and commercialization with internal cross functional teams.
  • Planning – identify menu gaps, promotional opportunities and key development initiatives to gain incremental sales.
  • Budget – Work to develop and manage budgets pertaining to sales, margin, program funds, and allowances.
  • Forecasting – direct responsibility for managing product forecasting and roll outs of new foods.
  • Team – work with partner functions such as Marketing to identify and pursue ideas, projects, opportunities that have the biggest sales and margin potential.
  • Communication – raise awareness of account issues, opportunities and results through weekly C4C status report, and constant discussion horizontally and vertically throughout the organization.
  • Represent ARYZTA at tradeshows and Customer Conferences as needed.
  • Maintain customer correspondence and price quote files and ensure that we have the correct financial documentation and back-up.
  • Develop knowledge of our Bakeries, Capabilities, Categories, and Food handling.
  • Interact with other departments in the organization to ensure the proper management of customer requirements.



Skills, Experience & Qualifications

  • EDUCATION: Bachelor’s Degree in Marketing, Business, Communication, Culinary or related field, or an equivalent combination of education and experience.
  • YEARS OF EXPERIENCE: Minimum of 4-10 years of National Account, Emerging Accounts and or C-Store National Account experience with a proven track record of success.  Must have customer intimacy and experience with assigned accounts within the eastern food print.
  • COMPUTER/SOFTWARE SKILLS: Proficient in MS Office, specifically PowerPoint, Word, and Excel.
  • TRAVEL: 25% to 50% overnight travel away from home required.
  • OTHER:
    • Candidate must be based near a major eastern airport within the geography.  No relocation is available for this position.
    • Must collaborate well with others.
    • The successful candidate will have a heavy focus on new business generation but must be able to also manage and grow existing customer base.
    • Previous, demonstrated success in achieving incremental product placement with major accounts resulting from specific initiatives.
    • Broker management experience is a plus.
    • Prior Bakery experience and or a culinary background preferred.  Excellent interpersonal and written and spoken communication skills needed.
    • Ability to survive, thrive in opportunistic but fairly unstructured environment.





ARYZTA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.