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Bakery Director

City & State: 

Hamilton, Ontario, ON, CA, L9G3L1

Job Category:  Operations

ARYZTA is a global baking company with a Passion for Good Food. We provide our retail and foodservice customers with a portfolio of bakery solutions so they can deliver memorable, delicious food to consumers. With operations in the United States, Canada, South America, Europe, Asia, Australia and New Zealand, ARYZTA has become a global leader in the baked goods industry and one of the largest specialty bakery companies in the world. Our leading bakery brands in North America include La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. We have 58 state-of-the-art bakeries and kitchens around the globe, with 20 of those in North America, and are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. The Americas team champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.

Bakery Director 


Plans, directs, monitors and or co-ordinates through department managers and supervisors overall bakery operations activities which include finance, production, manufacturing, manufacturing engineering, materials, quality assurance, continuous improvement, and safety to produce the highest quality food at the lowest possible cost. Creates and implements processes that minimize production costs and waste while maximizing production output. Recommends methods to improve safety, productivity, quality, and efficiency of operations. Ensures adherence to corporate policies and procedures, and regulatory compliance. Overseess third party audits.


Scope/Complexity/Supervisory Responsibilities

Establishes operational objectives and assignments. Delegates assignments to managers. Responsible for implementing company policies which affect immediate operation(s) and may also have company-wide effect. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results. Ensures budgets, schedules, and performance requirements are met.


Essential Duties and Responsibilities


Essential Duties and Responsibilities


Oversee and manage day to day operations of the bakery.

  • Lead managers and staff to deliver and exceed performance metrics in areas of safety, quality, customer, service, costs, inventory management and production.
  • Manage, analyze, create reports, and develop recommendations from the key metrics of bakery operations.
  • Oversees the coordination and scheduling of production to meet sales and marketing demand levels.
  • Develop policies and procedures targeted to eliminate downtime and improve bakery efficiencies.
  • Supports and directs location Continuous Improvement programs.




Ensure compliance with all safety, Good Manufacturing Practices (GMP), regulatory, and company policies.

  • Perform production area walk­throughs, investigate problem areas, determine cause, mitigate to ensure policy conformance.
  • Ensure bakery is inspection ready at all times.
  • Oversee Warehouse FEFO (First Expired First Out) practice, and adherence to cleanliness and operational standards.
  • Address and respond to new product review (PPR) questions.
  • Participate and promote ARYZTA Cares philosophy
  • Set forth standards for safety.
  • Ensure accident/loss prevention and security policies are followed.




Evaluate bakery performance, monitor expenses and resolve internal and customer issues.

  • Develops and implements financial and non-financial objectives for the location including the annual budget, financial forecasts and operating plans.
  • Ensure all departments perform within budgeted operating standards.
  • Resolve variances (production reporting, ingredient usage, labor utilization).
  • Responsible for all capital expenditure projects for the bakery to ensure completion on schedule and within established budgetary guidelines.
  • Plans and directs customer relations activities through development of effective relationships with key customers.
  • Along with FSQA will manage customer complaint resolution; manage vendor issues; ensure product meets customer specifications and expectations.




People Management

  • Coordinates the selection, motivation and development of the employees of the bakery to ensure all positions are ably staffed and future management is developed.
  • Measure employee and team performance.
  • Foster positive employee relations
  • Review and approve timecard reports.



Perform other duties as assigned or required. Supports and participates in special projects as assigned.


Communications Contacts



  • Production Manager
  • Finance Manager
  • Quality Director
  • Human Resources Manager
  • Maintenance Managers
  • Logistics Group
  • Engineering Director
  • Product Development Group
  • Marketing Group
  • Information Technology Division



  • ARYZTA Divisional and Corporate Leadership
  • Executive Support Services (Supply Chain)
  • Service Contractors
  • Supply Contractors
  • Auditors

Required Skills:

Education, Technical Qualifications, Experience and Competencies Proficiency Level



  • Bachelor’s Degree (Business, Engineering, Operation Management, Finance) and 7 years food manufacturing experience, including managerial experience OR Associates Degree (Business, Engineering, Operation Management, Finance) and 10 years of food manufacturing experience, including managerial experience
  • Quality, accounting, engineering or production background in food manufacturing
  • Excellent leadership, communications and team building skills
  • General knowledge of process equipment and regulatory compliance
  • Excellent P&L and budgeting experience
  • Good writing, mathematics, analytical and critical thinking skills
  • Basic accounting knowledge
  • Computer literate with proficiency in spreadsheet and word applications



  • Ability to take a global approach to business
  • Ability to manage vendors at the local level
  • Experience working in a union environment and experience with union contract administration


Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must occasionally lift and/or move up to 50 pounds.
  • Regularly required to stand, walk and climb for extended periods of time.
  • Use a computer keyboard and monitor more than 25% of total work time.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee occasionally works near moving mechanical parts and in outside weather conditions, and is occasionally exposed to traffic hazards, wet and/or humid conditions, fumes or airborne particles, and extreme cold.
  • While performing the duties of this position, the employee is subject to a warehouse and walk-in freezer environment where temperatures can vary from extreme cold to very warm.
  • The noise level in the work environment is often moderate to loud.



We thank each applicant for taking the time and effort to submit your resume, however, only candidates to be interviewed will be contacted. Our organization is committed to promoting the independence, dignity, integration, and equality of opportunity of persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process. Applicants need to make their required accommodations known in advance.