Share this Job

Supervisor, FSQA

City & State: 

Romeoville, IL, US, 60446

Job Category:  Food Safety & Quality Assurance

ARYZTA is a global baking company with a Passion for Good Food. We provide our retail and foodservice customers with a portfolio of bakery solutions so they can deliver memorable, delicious food to consumers. With operations in the United States, Canada, South America, Europe, Asia, Australia and New Zealand, ARYZTA has become a global leader in the baked goods industry and one of the largest specialty bakery companies in the world. Our leading bakery brands in North America include La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. We have 58 state-of-the-art bakeries and kitchens around the globe, with 20 of those in North America, and are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. The Americas team champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.

Job Title: Supervisor, FSQA

Position Purpose

The Quality Assurance (QA) Supervisor has the primary responsibility for protecting the food by supervising QA Technicians to effectively implement food safety and quality procedures and meeting all regulatory, customer, and ARYZTA requirements.


Key Accountabilities

The QA Supervisor is responsible for implementing and monitoring food safety and quality assurance procedures and ensuring operations is in compliance with best practices for food safety and quality.  The QA Supervisor reports to the QA Manager and provides leadership directly to their team (exempt and/or non-exempt).



  • Responsible for meeting all applicable food regulations (international, national, state, and local)
  • Responsible for complying with the Global Food Safety Initiative (GFSI) standards (i.e. BRC, SQF)
  • Responsible for documentation, control, and maintenance of the Quality Management System (QMS) including procedures, records, Good Manufacturing Practices (GMPs), and Hazard Analysis and Critical Control Points (HACCP)
  • Works to maintain the safety, legality and quality of each food and the processes used in their manufacture.
  • Responsible for meeting and exceeding customer requirements
  • Works to reduce customer/consumer complaints for foods manufactured on site using root cause analysis,  corrective actions and preventive measures
  • Responsible for the day to day management of the Quality Assurance Technicians including training and development of team  and clear identification of objectives to meet the bakery needs
  • Reports food safety and quality issues, corrective actions, and preventive measures to the QA Manager
  • Authorized to hold and release product based on food safety or quality non-conformance
  • Participates in daily food evaluation to identify possible defects and provide direction for improvement
  • Participates in physical bakery inspections on a weekly basis and reports are generated on each area (pest control, operational methods, maintenance for food safety, sanitation, personnel practices, etc.)
  • Trained as backup for QA Manager as technical representative for customer and third-party bakery audits
  • Responsible for assuring materials are received from ARYZTA approved suppliers and conducts raw material supplier performance monitoring
  • Other duties may be assigned and QA Manager is expected to effectively manage and execute changes

Skills, Experience & Qualifications

  • Effective work ethic and good communications skills
  • High School Diploma, some college science courses or experience in the food industry preferred
  • Training in HACCP (Hazard Analysis & Critical Control Points) preferred
  • Good writing, analytical, and critical thinking skills
  • Detail oriented, and possess strong computer skills

Education, Technical Qualifications, Experience and Competencies Proficiency Level

  • Supervisory and effective communications skills
  • Bachelor of Science Degree or sufficient experience in the food industry
  • Training in HACCP (Hazard Analysis & Critical Control Points)
  • Trained in a Global Food Safety Initiative (GFSI) standard such as BRC or SQF
  • Basic understanding of microbiology
  • 3 years food industry manufacturing or quality experience including supervisory experience
  • Good writing, mathematics, analytical, and critical thinking skills
  • Proficient in computers including spreadsheets, statistical programs, and SAP applications


  • Minimum of 5 years comprehensive food processing, food safety and quality experience with an extensive background in manufacturing food industry, HACCP, USDA, or FDA preferred
  • Previous experience with GFSI, BRC, SQF and/or USDA audits desirable

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to climb, stand or walk for extended periods of time.
  • Use a computer keyboard and monitor more than 25% of total work time.
  • The employee must occasionally lift and/or move up to 50 pounds.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee frequently works near moving mechanical parts and is occasionally exposed outside weather conditions, wet and/or humid conditions, fumes or airborne particles, and extreme cold.
  • The noise level in the work environment is often moderate to loud.
  • Ability to work different shifts and weekends

ARYZTA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.