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Director, Bakery

City & State: 

Swedesboro, NJ, US, 08085

Job Category:  Bakery Operations

ARYZTA is a global baking company with a Passion for Good Food. We provide our retail and foodservice customers with a portfolio of bakery solutions so they can deliver memorable, delicious food to consumers. With operations in the United States, Canada, South America, Europe, Asia, Australia and New Zealand, ARYZTA has become a global leader in the baked goods industry and one of the largest specialty bakery companies in the world. Our leading bakery brands in North America include La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. We have 58 state-of-the-art bakeries and kitchens around the globe, with 20 of those in North America, and are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. The Americas team champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.



Position Purpose

Plans, directs, monitors and or co-ordinates through department managers and supervisors overall bakery operations activities which include finance, production, manufacturing, manufacturing engineering, materials, quality assurance, continuous improvement, and safety to produce the highest quality food at the lowest possible cost. Creates and implements processes that minimize production costs and waste while maximizing production output. Recommends methods to improve safety, productivity, quality, and efficiency of operations. Ensures adherence to corporate policies and procedures, and regulatory compliance. Overseess third party audits.


Key Accountabilities

Establishes operational objectives and assignments. Delegates assignments to managers. Responsible for implementing company policies which affect immediate operation(s) and may also have company-wide effect. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results. Ensures budgets, schedules, and performance requirements are met.


  • Oversee and manage day to day operations of the bakery.
  • Lead managers and staff to deliver and exceed performance metrics in areas of safety, quality, customer, service, costs, inventory management and production.
  • Manage, analyze, create reports, and develop recommendations from the key metrics of bakery operations.
  • Oversees the coordination and scheduling of production to meet sales and marketing demand levels.
  • Develop policies and procedures targeted to eliminate downtime and improve bakery efficiencies.
  • Supports and directs location Continuous Improvement programs.
  • Ensure compliance with all safety, Good Manufacturing Practices (GMP), regulatory, and company policies.
  • Perform production area walk¬throughs, investigate problem areas, determine cause, mitigate to ensure policy conformance.
  • Ensure bakery is inspection ready at all times.
  • Oversee Warehouse FEFO (First Expired First Out) practice, and adherence to cleanliness and operational standards.
  • Address and respond to new product review (PPR) questions.
  • Participate and promote ARYZTA Cares philosophy
  • Set forth standards for safety.
  • Ensure accident/loss prevention and security policies are followed.
  • Evaluate bakery performance, monitor expenses and resolve internal and customer issues.
  • Develops and implements financial and non-financial objectives for the location including the annual budget, financial forecasts and operating plans.
  • Ensure all departments perform within budgeted operating standards.
  • Resolve variances (production reporting, ingredient usage, labor utilization).
  • Responsible for all capital expenditure projects for the bakery to ensure completion on schedule and within established budgetary guidelines.
  • Plans and directs customer relations activities through development of effective relationships with key customers.
  • Along with FSQA will manage customer complaint resolution; manage vendor issues; ensure product meets customer specifications and expectations.
  • People Management
  • Coordinates the selection, motivation and development of the employees of the bakery to ensure all positions are ably staffed and future management is developed.
  • Measure employee and team performance.
  • Foster positive employee relations
  • Review and approve timecard reports.
  • Communicates constantly with various internal and external customers


Skills, Experience & Qualifications

  • Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Design - Generates creative solutions; Demonstrates attention to detail.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
  • Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
  • Customer Service - Manages difficult or emotional customer situations.
  • Interpersonal - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control.
  • Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
  • Change Management - Communicates changes effectively; Builds commitment and overcomes resistance.
  • Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Provides recognition for results.
  • Leadership - Inspires and motivates others to perform well; effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Displays passion and optimism.
  • Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Continually works to improve supervisory skills.
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Visionary Leadership - Displays passion and optimism; Inspires respect and trust.
  • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.
  • Cost Consciousness - Works within approved budget; Contributes to profits and revenue; Conserves organizational resources.
  • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
  • Ethics - Treats people with respect; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
  • Adaptability - Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative - Volunteers readily; Takes independent actions and calculated risks.
  • Innovation – Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation, and rational risk-taking.
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Makes timely decisions.
  • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks.  Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability
    to achieve long-term goals.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
  • Quality - Demonstrates accuracy and thoroughness.
  • Quantity - Meets productivity standards; Completes work in timely manner.
  • Safety and Security - Observes safety and security procedures; Uses equipment and materials properly.
  • Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; Applies feedback to improve performance.
  • Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity.
  • Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.


Education, Technical Qualifications, Experience and Competencies Proficiency Level



  • Bachelor’s Degree (Business, Engineering, Operation Management, Finance)  and 7 years food manufacturing experience, including managerial experience OR Associates Degree (Business, Engineering, Operation Management, Finance) and 10 years of food manufacturing experience, including managerial experience
  • Quality, accounting, engineering or production background in food manufacturing
  • Excellent leadership, communications and team building skills
  • General knowledge of process equipment and regulatory compliance
  • Excellent P&L and budgeting experience
  • Good writing, mathematics, analytical and critical thinking skills
  • Basic accounting knowledge
  • Computer  literate with proficiency in spreadsheet and word applications



  • Ability to take a global approach to business
  • Ability to manage vendors at the local level
  • Experience working in a union environment and experience with union contract administration


Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must occasionally lift and/or move up to 50 pounds.
  • Regularly required to stand, walk and climb for extended periods of time.
  • Use a computer keyboard and monitor more than 25% of total work time.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee occasionally works near moving mechanical parts and in outside weather conditions, and is occasionally exposed to traffic hazards, wet and/or humid conditions, fumes or airborne particles, and extreme cold.
  • While performing the duties of this position, the employee is subject to a warehouse and walk-in freezer environment where temperatures can vary from extreme cold to very warm.
  • The noise level in the work environment is often moderate to loud.





ARYZTA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.