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Operations Analyst - Bakery

City & State: 

Swedesboro, NJ, US, 08085

Job Category:  Administrative

ARYZTA is a global baking company with a Passion for Good Food. We provide our retail and foodservice customers with a portfolio of bakery solutions so they can deliver memorable, delicious food to consumers. With operations in the United States, Canada, South America, Europe, Asia, Australia and New Zealand, ARYZTA has become a global leader in the baked goods industry and one of the largest specialty bakery companies in the world. Our leading bakery brands in North America include La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. We have 58 state-of-the-art bakeries and kitchens around the globe, with 20 of those in North America, and are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. The Americas team champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.





Key Accountabilities

The Operations Analyst, Bakery is responsible for bakery performance improvement, production reporting, analyzing performance, and identifying opportunity to drive results within the bakery.  The Operations Analyst, Bakery will be a developmental role focused on process improvement, driving results, and leadership development.


  • Contribute towards the achievement of company's strategic and operational objectives.
  • Direct and coordinate activities around performance, quality controls, and KPI monitoring.
  • Chalking out or improving operational systems, processes and best practices that guarantee organizational well-being.
  • Complete production process order reporting including labor and downtime.
  • Monitor, manage, and maintain standard operating procedures and operation product specifications.
  • Analyze production trends and inconsistencies and perform RCA (root cause analysis) and develop sustainable solutions in partnership with production leadership.
  • Develop visual aids to support production in creating a sustainable operation.
  • Lead and facilitate Kaizen events and other continuous improvement problem solving events.
  • Compiles and records production data from such documents as production schedule, product specifications, and individual worker production sheets.
  • Manage and maintain log of all major events within production to mitigate risk of a repeat incident.
  • Calculates factors such as types and quantities of items produced, materials used, amount of scrap and worker and department production rates.
  • Writes production reports based on data compiled, tabulated, and computed.
  • Maintains files of documents used and prepared.
  • Charts production, based on statistics compiled, for reference by production and management personnel.
  • Reviews and resolves any SAP issues and reports any discrepancies.
  • Ensures that all SAP reporting is accurate and performed in a timely manner.
  • Ensures that all information received is accurate and filled out completely as required by company policy.  Also follows up on missing information with Supervisor and/or Lead of the area.
  • Places orders for production supplies and controls the production budgets for supplies.
  • Works to maintain and improve on the quality, legality and safety of each product and the processes used in their manufacture.  Responsible for keeping assigned work area clean and tidy at all times and reporting any potential contamination and suspicious activity to a Supervisor immediately.
  • Performs other duties as assigned.



•Analytical - Collects and researches data; Uses intuition and experience to complement data.

•Design - Generates creative solutions; Uses feedback to modify designs; Demonstrates attention to detail.

•Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

•Project Management - Coordinates projects; Communicates changes and progress; Manages project team activities.

•Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.

•Interpersonal - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

•Team Work - Balances team and individual responsibilities; Gives and welcomes feedback; Puts success of team above own interests; Supports everyone's efforts to succeed.

•Change Management - Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change.

•Delegation - Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

•Leadership - Inspires and motivates others to perform well; Inspires respect and trust; Gives appropriate recognition to others; Displays passion and optimism.

•Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Develops subordinates' skills and encourages growth; Improves processes, products and services.

•Quality Management - Demonstrates accuracy and thoroughness.

•Cost Consciousness - Works within approved budget; Develops and implements cost saving measures.

•Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values.

•Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

•Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

•Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

•Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help to other

•Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

•Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

•Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

•Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

•Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

•Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

•Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

•Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.


Skills, Experience & Qualifications

  • Associate's degree (A. A.) or equivalent from two-year college or technical school

•Three to Five years related experience and/or training; or equivalent combination of education and experience.

•Ability to calculate figures and amounts such as proportions, percentages, decimals, Bakers percent, area, circumference, density, and volume. Ability to apply concepts of basic algebra and geometry.

•Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized institutions.

•Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.

•Ability to speak effectively before groups of customers or employees of organization.  Bilingual English and Spanish preferable.

•Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Participates in meetings.

•Written Communication - Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

•To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Project Management software and Manufacturing software.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts. The employee is occasionally exposed to wet or humid conditions (non-weather); extreme cold (non-weather) and vibration.

The noise level in the work environment is usually moderate.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand; walk and climb or balance.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

ARYZTA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


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